Frequently Asked Questions

Please see our frequently asked questions below for help with ordering or an existing order. At MOE, we would like to ensure you are well-informed before ordering from us. We strive to create long-lasting relationships with everyone who shops with us.

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Frequently asked questions

We require customers to have an account with us for purchase orders, please contact us directly and we will be happy to set this up. We require payment with 30 days, late payments will incur a charge without prior consent.

Looking for a download version of our MOE products? A copy you can share with your friends, family and colleagues. Just click here to view our online MOE Bestsellers Flipbook.

The buyer shall not withhold any payment outside the agreed payment dates without prior agreed permission, to do so will incur a charge and the credit account will be closed.

Quotes are valid for 30 days.

Complete our online form below and email to orders@moeducation.co.uk

SEN Order Form

How to order

Buy as you browse. Simply add the resources/products to your basket as you explore the website, then go to checkout where you can choose to: pay by credit/debit card.

We work with councils, schools, nurseries and building companies. If you require a purchase order and invoice payment opposed to purchasing directly online via our shop, please contact us. We are here to help.

Contact us on info@moeducation.co.uk

Invoice payment – only available to schools and nurseries. For more information contact our head office.

Give us a call on 01277 297 001and we’ll be happy to take your details.

Customer Services opening hours are 9am – 5pm, Monday to Friday but there is often someone here outside of those times so do give us a call. You can always leave a message and we’ll get back to you.

Don’t worry; we’re here to help. Call us on 01277 297001 and tell us when you need delivery and we will do everything we can to make that happen.

We’ve helped our customers get ready for Ofsted, prepare for upcoming birthdays and back to school, so do get in touch.

MOE is pleased to work in partnership with local councils, schools, nurseries and various companies.

Official purchase orders and direct invoicing arrangements are available. Please email your details and order enquiry to orders@moeducation.co.uk for confirmation. When supplying your purchase order for direct payment kindly include the following:

Purchase Order Number / Reference

Products / Quantity

Company / School Name

Delivery address / Invoice address

Contact telephone / contact email